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Privacy Notice

This text is a representative draft and will be updated after legal review.

As NEXTRADE Otomotiv Servis ve Yedek Parça Tedarik Hizmetleri Ltd. Şti. (“Carpar” or the “Company”), acting as data controller under the Turkish Personal Data Protection Law No. 6698 (“KVKK”), we process the personal data obtained through the www.carpar.com.tr website and our communication channels within the scope described below.

1. Data controller

2. Personal data processed

  • Identity data: first name, last name
  • Contact data: email address, phone number
  • Request data: company name, subject of the request and message content
  • Transaction security data: server logs such as IP address, browser information and time of visit

3. Purposes of processing

  • Receiving, assessing and responding to requests, questions and applications submitted through the contact form, phone, email or WhatsApp
  • Forwarding corporate partnership, service network application and individual service requests to the relevant team
  • Carrying out quotation and information processes for spare parts, maintenance packages and our other services
  • Ensuring the security of the website and preventing misuse
  • Fulfilling legal obligations and responding to requests from competent authorities

4. Legal grounds

Your personal data is processed on the basis of the following legal grounds set out in Article 5 of the KVKK:

  • It is directly related to the establishment or performance of a contract
  • It is necessary for the data controller to fulfil its legal obligations
  • It is necessary for the legitimate interests of the data controller, provided that it does not harm your fundamental rights and freedoms
  • Your explicit consent, where required

5. Method of collection

Your personal data is collected electronically, directly from you through the contact form on our website, email, phone and WhatsApp, and automatically through server logs while you use our website.

6. Transfer of personal data

Your personal data may be transferred to the following recipients, limited to and proportionate with the purposes above:

  • NEXTRADE group companies and the business partners needed to fulfil your request, depending on its nature
  • Suppliers from which we receive hosting, email, security and infrastructure services (some of these suppliers’ servers may be located abroad; in that case the transfer is carried out in accordance with Article 9 of the KVKK)
  • Public institutions and organizations authorized by law

7. Retention period

Your personal data is retained for as long as required by the purposes of processing and for the retention periods set out in the applicable legislation; at the end of these periods it is deleted, destroyed or anonymized.

8. Your rights under the KVKK

Under Article 11 of the KVKK, by applying to the data controller you have the right to:

  • learn whether your personal data is processed,
  • request information if your personal data has been processed,
  • learn the purpose of processing and whether your data is used in accordance with that purpose,
  • know the third parties in Türkiye or abroad to whom your personal data is transferred,
  • request the correction of your personal data if it is incomplete or inaccurate,
  • request the deletion or destruction of your personal data under the conditions set out in Article 7 of the KVKK,
  • request that the correction, deletion or destruction be notified to third parties to whom your personal data has been transferred,
  • object to a result against you arising from the analysis of the processed data exclusively through automated systems,
  • claim compensation for damages if you suffer damage due to the unlawful processing of your personal data.

9. How to apply

You may submit your requests regarding your rights in writing to İçerenköy Mh. Topçu İbrahim Sk. Quick Tower Sitesi No: 8-10D Ataşehir / İstanbul in accordance with the Communiqué on the Procedures and Principles of Application to the Data Controller, or send them by email to info@carpar.com.tr. Your applications will be concluded free of charge within thirty days at the latest, depending on the nature of the request; if the process requires an additional cost, the fee in the tariff set by the Personal Data Protection Board may be charged.

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